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What to Expect from Your Janitorial Service: A Comprehensive Guide

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Maintaining a clean and hygienic workspace is essential for the success of any business. A clean and organized workplace not only enhances the overall appeal and supports your brand, but it also plays a significant role in employee well-being and nurtures a strong culture ripe with productivity. This is where a professional janitorial service steps in. Your professional cleaning service acts as your partner in accomplishing these important goals.

TamCare, a leading commercial cleaning service in South Florida, is here to support you as you optimize your relationship with your cleaning service provider. One place to start is by zooming in on what to expect from your janitorial service. These expectations create the plan that will support the cleanliness of your business, supporting your image and your workforce each step of the way.

7 Expectations To Set For Your Cleaning Team

  1. Personalized Commercial Cleaning Plans

A tailored cleaning plan is one of the most critical expectations to communicate with your janitorial service. Quality commercial cleaning companies understand that every business is unique, and they will work with you to create a cleaning plan that aligns with your specific needs. This includes determining the frequency of cleaning, the areas to focus on and any specialized services required.

  1. Trained and Certified Staff

Expecting your janitorial service team to be filled with well-trained and certified cleaning staff is key. These cleaning and support professionals should be experts in cleaning techniques and knowledgeable about safety protocols and the proper use of cleaning products and equipment. Your janitorial service should include a team of cleaning experts dedicated to providing a safe and healthy environment for your employees and customers.

  1. Consistency and Reliability 

Reliability and consistency are foundational criteria that should be expected from your choice of professional janitorial service provider. Your cleaning partners should consistently show up on the scheduled days and times, without fail, to maintain a clean workspace and ensure that your business operations are not impacted or disrupted by a lack of cleanliness.

  1. High-Quality Cleaning Products

Another key expectation to set with your professional cleaning service is the use of high-quality, environmentally friendly cleaning products and equipment. Ensuring that your cleaning service uses products that are effective in providing deep and thorough cleaning and are safe for the health of your employees and customers is fundamental to the health and wellness of your business. You should also expect that your janitorial service company will stay updated on the latest trends and guarantee that they always provide the best cleaning services. 

  1. Thorough Cleaning 

Your janitorial company should provide comprehensive and thorough cleaning services. As stated in point number one, your plan should be customized to meet your needs but will likely include services such as dusting, vacuuming, mopping and restroom maintenance. Your personalized plan should also include deeper cleaning needs, such as carpet cleaning, window washing and floor maintenance.

  1. Attention to Detail

Attention to detail is a basic and important expectation to command from your professional cleaning service. Seek out a partner that goes over every detail to ensure that your workspace is spotless. Speak with them about the process they use to ensure the cleaning and disinfecting of high-touch surfaces, emptying trash bins and even tidying up common areas. Their keen eye for detail can make a significant difference in the overall cleanliness of your workspace.

  1. Communication and Feedback

You can expect open and transparent communication from your janitorial service account manager. There should be multiple ways and opportunities to provide feedback, make special requests and address concerns. Quality janitorial service companies value client input, keeping the lines of communication open.

Your choice of commercial cleaning partner has a significant impact on your workspace. When working with a professional janitorial service, you should have a working knowledge of what to expect, including customized cleaning plans, well-trained staff, reliability, high-quality products, thorough cleaning, attention to detail and open communication. These factors collectively contribute to creating a clean and safe environment that fosters employee productivity and leaves a positive impression on your customers.

At TamCare Services, we know how important it is for you to have clear expectations for our work. (And we plan to exceed them every step of the way.) Our company’s mission is to partner with your business or workspace to provide consistent and reliable cleaning service from the first day throughout our contractual relationships.


At TamCare Services, founded in 1994, we let our clients know from the start that we are more than just a janitorial and commercial cleaning services company. We are passionate, proactive partners in creating a clean and healthy workspace. We provide service in West Palm Beach, Broward and Miami-Dade counties, including North Palm Beach, Jupiter, Boca Raton, Deerfield Beach, Pompano Beach, Fort Lauderdale, Hollywood, Hallandale, and Greater Miami-Dade.